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EUROLEAGUE
Euroleague TV is available worldwide. Geo-restrictions vary per live game. Due to geo-restrictions, Euroleague TV reserve the right to delay access to video on demand content.
Please see below general geoblocking rules for EuroLeague 2011/12:
·France: all games played by French teams will be available on demand after midnight of the day of the game
·Germany: all games by German teams will be available 24 hours after the game.
·Greece: all games broadcasted by Novasport will have a 48 hours delay. The rest of the games will be limited to 1/3 of a computer screen
·Israel: all games played by Israeli teams will be available on demand after midnight of the day of the game.
·Lithuania: all games played by Lithuanian teams will be available on a delayed basis, starting no sooner than 22:00 CET
·USA: the games broadcasted by ESPN 3 will be available with a 44 hours delay.
Based on this information, please see below live game restrictions for upcoming weeks:
Top 16 Game Week 5, 22nd/23rd February 2012:
1. (GOW) Bennet Cantu v FC Barcelona Regal: Blocked in USA
2. Maccabi E. Tel Aviv vs. Zalgiris Kaunas: Geoblocked in Lithuania and Israel
3. CSKA Moscow v Olympiacos Athens: Geoblocked in Greece
4. Panathinaikos Athens vs. EA7 Emporio Armani Milan geoblocked in USA
Hide answerIf you are experiencing any problems accessing the content provided on EUROLEAGUE.TV we would like to help you find out what is causing the problem.
The service requires to be accessed using Internet Explorer 6.0+, Windows Media Player v.9 or above and the latest Macromedia Flash plugin. The live streaming area of the website ( LIVE on navigation) is available to view on both PC and Mac operating systems and requires Flash Player 9.0.115 or later installed. Get the latest Macromedia Flash plugin.
Some of you may have experienced issues recently with Flash Player stopping working or not allowing videos to play.
This has been a global issue impacting users of a number of different AntiVirus clients including Checkpoint, where a particular component of the flash player has been mistakenly identified as a virus risk. The route cause has now been corrected by all the vendors so should not recur.
You can safely download it from here On the right in the green section is the download - run the file it downloads
For further information relating to System Requirements please visit: System Requirements and select the article specific for EUROLEAGUE.TV
Subscription process
You need to create a personal account before gaining access to EUROLEAGUE by following our simple registration process.
Hide answerSign and security
Please be assured that we have in place security measures to protect the confidentiality of your information.
Please refer to the Privacy Policy for more details.
Hide answerWatching live content
To clear the cache, please follow the instructions below depending on your web browser (If you are not sure what browser you are using, select 'Help' or 'About' from your menu bar):
IE7 (Internet Explorer 7)
• Open Internet Explorer (one window only) and click on Tools then Internet Options. In the middle of the General Tab in the area relating to Temporary internet files and cookies click on Delete Files then OK. Then "delete cookies" and "delete files". Then click OK. Now press "Ctrl" and F5 together. Close and restart your browser.
• Now click on Tools>Internet Options> On the Security tab set the level to Medium. Then on the Privacy tab set the Privacy level to Medium-High.
• Now click on Tools>Pop Up blocker and ensure that the pop up blocker is turned off.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• The above should clear any corruption and force your computer to download new cookies from the site.
IE8 (Internet Explorer 8)
• Open Internet Explorer (one window only) and click on Tools then Internet Options. In the middle of the General Tab in the area relating to Temporary internet files and cookies click on Delete Files then OK. Then "delete cookies" and "delete files". Then click OK. Now press "Ctrl" and F5 together. Close and restart your browser.
• Now click on Tools>Internet Options> Under the Browsing History heading please select 'Delete'
• Please ensure that the Cookies, Temporary Internet Folders and History boxes are checked.
• Now click on Tools>Pop Up blocker and ensure that the pop up blocker is turned off.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
• The above should clear any corruption and force your computer to download new cookies from the site.
Safari
• Press Ctrl, Alt and E at the same time and this will ask you whether you wish to empty the cache - select 'Empty'
• Delete any shortcuts to the website in "favourites" and "bookmarks"
Opera
• Select the 'Tools' menu and Advanced
• Select Cookies
• You will then need to delete the cookies one at a time.
• Delete any shortcuts to the website in "favourites" and "bookmarks"
Chrome
• Click on the spanner - top right corner
• Select Clear Browsing Data from the drop down box
• Ensure that Empty the Cache and Delete Cookies are checked
• Select Everything from the drop down box
• Click the 'Clear Browsing Data button
• Delete any shortcuts to the website in "favourites" and "bookmarks"
Firefox
• Click the following link:Click here
• Delete any shortcuts to the website in "favourites" and "bookmarks"
The EUROLEAGUE player incorporates adaptive streaming when available, so will always provide you with the best quality video available on your internet connection.
Where adaptive streaming is not available, the player will shown you three options for video quality - LOW, MEDIUM and HIGH.
Click here if you are unsure of what your bandwidth speed is.
Hide answerStreaming allows you to play a program straight from EUROLEAGUE, without you having to download the program to your hard drive first.
Simply choose a program and Click to Play. Don't forget that you have to be online for the entire length of the program to play it.
To use streaming on your computer you need to install Flash, a program which Adobe provides a version of for Windows, Macintosh and Linux.
Click hereto get the latest version for your computer.
This link will take you to a website outside EUROLEAGUE. We are not responsible for content or software downloaded from external sites.
This streaming technology is similar to that used by other popular video sites, such as YouTube and Google Video.
Hide answerOnly the latest version of Flash, which Adobe provides for Windows, Macintosh and Linux, supports this.
Click hereto get the latest version for your computer.
This link will take you to a website outside EUROLEAGUE.TV and we are not responsible for content or software downloaded from external sites.
If you still experience problems and only audio is heard in full screen, check your computer's video acceleration settings.
Right-click (Windows) or Control-click (Mac) in the Click to Play window and select Settings, the first tab shown is for Display.
Remove the tick from the box next to Enable hardware acceleration.
Hide answerThere are several steps that you may need to go through if you are having problems playing the content, so make sure you check all the following.
Enable JavaScript
If you are told to enable JavaScript for Click to Play streaming, please do the following:
Windows XP & Vista Users:
Internet Explorer
1. Go to Tools then Internet Options
2. Click on the Security tab
3. Click on Custom Level
4. Scroll down until you see a section labelled Scripting
Under Active Scripting, select Enable and click OK
Mozilla Firefox
1. Go to Tools then Options
2. Click on the Content tab
3. Make sure there is a tick in the box next to Enable JavaScript
4. Click OK
Apple Macintosh Users:
Safari
1. Go to Safari
2. Click on Preferences
3. Click on the Security tab
4. Make sure there is a tick in the box next to Enable JavaScript
5. Close Preferences
Mozilla Firefox
1. Go to Firefox
2. Click on Preferences
3. Click on the Content tab
4. Make sure there is a tick in the box next to Enable JavaScript
5. Close Preferences
Enable cookies
Internet Explorer
• Choose Tools, then Internet Options
• Click on the Privacy tab
• Click on the Advanced button
• Tick the override automatic cookie handling box
• Select Accept (or Prompt)
• Click the OK button
Mozilla Firefox
• Choose Tools from main menu, then Options
• Click on the Privacy tab
• Tick the Accept cookies from Site box
• Click the OK button
Safari
• Select Safari from main menu, then Preferences
• Click on the Security tab
• Select Always to Accept Cookies.
• Click the close button.
Find more about cookies fromhttp://www.aboutcookies.org/
This link will take you to a website outside EUROLEAGUE.TV and we are not responsible for content or software downloaded from external sites.
Security program settings
If you see a grey screen with no download button or error message displayed, it may be that your security program is blocking access as is not listed as a trusted site. Check your security program's settings to see how to do this.
Hide answerWhere can I watch
EUROLEAGUE
Euroleague TV is available worldwide. Geo-restrictions vary per live game. Due to geo-restrictions, Euroleague TV reserve the right to delay access to video on demand content.
Please see below general geoblocking rules for EuroLeague 2011/12:
·France: all games played by French teams will be available on demand after midnight of the day of the game
·Germany: all games by German teams will be available 24 hours after the game.
·Greece: all games broadcasted by Novasport will have a 48 hours delay. The rest of the games will be limited to 1/3 of a computer screen
·Israel: all games played by Israeli teams will be available on demand after midnight of the day of the game.
·Lithuania: all games played by Lithuanian teams will be available on a delayed basis, starting no sooner than 22:00 CET
·USA: the games broadcasted by ESPN 3 will be available with a 44 hours delay.
Based on this information, please see below live game restrictions for upcoming weeks:
Top 16 Game Week 5, 22th/23rd February 2012:
1. (GOW) Bennet Cantu v FC Barcelona Regal: Blocked in USA
2. Maccabi E. Tel Aviv vs. Zalgiris Kaunas: Geoblocked in Lithuania and Israel
3. CSKA Moscow v Olympiacos Athens: Geoblocked in Greece
4. Panathinaikos Athens vs. EA7 Emporio Armani Milan geoblocked in USA
Hide answerTechnical issues
It is recommended you have the following installed on your PC or Mac to access EUROLEAGUE.TV
FLASH
• Flash Player 10 - 10,0,32,18
BROWSERS
• Internet Explorer 7.0.5730.11
• Firefox 3.0.4
• Safari 3.1.2 (525.21)
• Opera 9.6.4
• Google Chrome 3.0.195.21
OPERATING SYSTEM
• Windows: XP, Vista or Windows 7*
• Apple Macintosh: Leopard (10.5) or Snow Leopard (10.6)
* Please be advised that Windows 7 (64 bit) is not supported due to Adobe not developing a 64 bit Flash Player at this time. If you have Windows 7 64 bit then please ensure that you are using a 32 bit browser such as Firefox or Google Chrome.
Hide answerCookies are small files, stored on your computer and used to authenticate you after you have logged in initially. If you do not permit Cookies from World to be stored on your local computer, you will not be able to gain access to the site.
Internet Explorer 7
1. Start Internet Explorer.
2. Select the Tools menu and then Internet Options.
3. In the next window select the Privacy tab at the top of the screen.
4. Click on the Default button at the bottom right of this section.
5. Now drag the slider on the left of this section to the bottom - until you see the Accept All Cookies message.
6. Click the OK button at the very bottom of the window to accept your changes.
7. Stop all instances of Internet Explorer to ensure settings are applied properly.
Internet Explorer 8
1. Start Internet Explorer.
2. Select the Tools menu and then Internet Options.
3. In the next window select the Privacy tab at the top of the screen.
4. Now drag the slider on the left of this section to the bottom - until you see the Accept All Cookies message.
5. Click the OK button at the very bottom of the window to accept your changes.
6. Stop all instances of Internet Explorer to ensure settings are applied properly.
Google Chrome
1. Open Google Chrome
2. Select the 'Spanner' icon in the top right hand corner
3. Select 'Options'
4. Select 'Under The Hood' tab
5. Under 'Cookie Settings' ensure the drop down is set to 'Allow All Cookies'
6. Now stop all instances of Google Chrome to ensure the settings have applied properly
Safari
1. Open Safari
2. Select 'Edit Menu'
3. Select Preferences
4. Select 'Security' tab
5. Ensure 'Accept Cookies' is set to 'Always'
6. Select the 'X' in the top corner of the box
7. Now stop all instances of Safari to ensure the settings have applied properly
Firefox
1. Open Firefox
2. Select 'Tools' from the menu bar
3. Select 'Options'
4. Select 'Privacy' tab
5. Under 'Cookies' ensure the 'Accept Cookies From Sites' checkbox is checked
6. Click 'OK'
7. Close all instances of Firefox to ensure the settings have applied properly
Opera
1. Open Opera
2. Select 'Tools' from the Menu Bar
3. Select 'Preferences'
4. Select the 'Advanced' tab
5. Select 'cookies' in the left hand menu
6. Ensure 'Accept Cookies' is selected
7. Click 'OK'
8. Close all instances of Opera to ensure the settings have applied properly
It is also possible that this problem has been caused by a firewall on your machine blocking cookies externally to Internet Explorer. If this is the case you will need to amend your firewall to allow our cookies
Terms and Conditions
EUROLEAGUE.TV WEBSITE TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU USE THIS WEBSITE
These Terms of Use shall apply to Your use of the website WWW.EUROLEAGUE.TV.
By using the EUROLEAGUE.TV Web Site You agree to be bound by the Terms of Use set out below. If You do not wish to be bound by these Terms of Use, You should not use the EUROLEAGUE.TV Site.
EUROLEAGUE PROPERTIES S.A. ("EUROLEAGUE") may change these Terms of Use from time to time and so you should check these regularly. Your use of the EUROLEAGUE.TV Site will be deemed an acceptance of the terms existing at that time.
1. Copyright
All copyright in the text, videos, images, photographs, graphics, user interface, and other content provided on the EUROLEAGUE.TV Site ("the Website"), and the selection, coordination, and arrangement of such content, are owned or licensed by EUROLEAGUE , to the full extent provided under all international copyright laws.
You may view the Website and its contents but you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of the site for any purposes.
The Website and the information contained in it are for individual entertainment and informational purposes only. Any reproduction, copying, or redistribution for commercial purposes of any materials or design elements of the site is strictly prohibited without prior written consent from EUROLEAGUE. Systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from EUROLEAGUE is prohibited.
2. Trade Marks
The Website includes registered and unregistered trademarks of EUROLEAGUE and various third parties, including but not limited to domestic and international sporting regulatory bodies and associations and commercial partners of EUROLEAGUE. You may not use these trademarks without the prior written consent of the owner of the relevant trademark.
3. Links
The links to third party websites that are contained within this Website are provided only for your convenience. EUROLEAGUE does not endorse those third party websites or any of the products or services offered on or through them. You access those third party websites and use the products and services offered on or through them at your own risk.
EUROLEAGUE welcomes other website managers and administrators using the EUROLEAGUE.TV logo as a link from their site to the WWW.EUROLEAGUE.TV home page, for the purposes of promoting the Euroleague.TV Web Site.
4. Your conduct
As a condition of your use of the Website, you warrant to EUROLEAGUE that you will not use the Website for any purpose that is unlawful or in a manner prohibited by these terms of use.
In particular, you agree not to:
i) use the Website for any activities, or submit to or via the Website any information or materials, which breach any laws or regulations or infringe a third party's patent, trade mark, copyright or other proprietary rights or privacy;
ii) publish, distribute, transmit or disseminate on the Website any material which is unlawful, obscene, defamatory, indecent, offensive, inappropriate or racially, ethnically or otherwise objectionable;
iii) promote any unsolicited or unauthorised advertising, promotional materials, surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming via the Website;
iv) impersonate any person or entity;
v) upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware; or
vi) undertake any conduct that, in EUROLEAGUE 's sole discretion, restricts or inhibits any other user from using or enjoying the Website.
You will indemnify EUROLEAGUE, its employees, agents and representatives from any loss or damage including consequential loss or damage which may arise from the posting or deletion of your submitted content or from any breach by you of these terms or from your use of the Website.
5. Data Protection
The information and data ("personal data") which is provided by you in connection with this site will be treated as detailed in the Terms and Conditions of Subscription and in the Privacy Policy.
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Privacy policy
PRIVACY POLICY
Thank you for visiting WWW.EUROLEAGUE.TV, FIBATV AND LIVEBASKETBALL.COM ("the Websites") powered by WWW.LIVESPORT.TV, part of the Perform Group, www.performgroup.com
This Privacy Policy explains how Perform Group Limited (as owner of LIVEBASKETBALL.TV -subject to domain name change), Euroleague Properties SA (as owner of EUROLEAGUE.TV), Fédération Internationale de Basketball (as owner of FIBA.TV), together with other companies within the Perform Group Limited's, Euroleague Properties SA's and Fédération Internationale de Basketball's group of companies ("the Companies"), use information we collect about you and the choices you can make about the way your information is collected and used.
The Companies provide an online video service offering a selection of live sports events, edited highlights, extended highlights and other content (collectively, "Content") available on the Websites. Our video service, including the Content and our video player, and any other features, tools, applications, materials or other services offered from time to time by the Companies in connection with its business are referred to collectively as the "Services". The Websites are based in the United Kingdom.
By your use of the Websites you consent to be governed by this Privacy Policy.
1. PERSONALLY IDENTIFIABLE INFORMATION
You can visit the Websites without disclosing any information about yourself. However, to purchase any live events viewable on this Website, participate in any contest or message feature, download any content, take part in any other interactive feature of the Websites, or receive information from the Companies, such as newsletters or email regarding upcoming the Services, you must register and provide accurate information about yourself to the Companies, as the Services may not work properly without such information.
Additionally, the Websites contain links to third-party websites that are not operated by the Companies. These third parties may collect data from you and share some of that data with us. The Companies are careful when choosing its partners, sponsors, and affiliates, but the Companies are not responsible for any misuse of personal information by such third parties. We recommend that you view the privacy policy posted on each of the Websites that you use to confirm that the Companies' policies are acceptable to you.
When using the Services, we may ask you to provide all or some of the following information: your name, your address, your email address, banking details, your telephone number, and your age ("Personal Information"). We may also ask you to provide your thoughts or answer some questions about your favourite Companies' events, personalities, and other subjects of interest to sports fans. Your Personal Information is password protected, and any Personal Information you provide to the Companies is protected from unauthorised disclosure by reasonable technological measures. Information provided to Companies is not, however, transmitted via SSL encryption technology. We recommend that you do not divulge your password to anyone. Personal Information may be used for marketing and promotional communications by the Companies, its partners, sponsors, affiliates, successors, and assigns. The Companies will, not, however, sell or lease your personal information to third parties not associated with the Companies, its partners, sponsors, and affiliates.
If you do not wish to receive marketing and promotional communications from us or our partners, sponsors, and affiliates, you can choose to opt-out when providing your Personal Information to the Companies. You can also opt-out by updating your Websites' user profile.
Please note: If you do decide to opt-out of receiving information, the Companies will be unable to keep you informed of any new products, services, or special offers that may interest you and will have an impact on our ability to inform you of any live events important information as part of any subscription service you may have.
2. AGGREGATED INFORMATION
To evaluate the Websites and ensure that we are providing Content and Services of interest to you, we may collect and store statistical information regarding how you use the Websites, the name of your Internet Service Provider, the websites that referred you to the Websites, and the time and date you view the Websites. We may also use Personal Information to develop demographic information regarding Websites users. Such aggregated information will not identify you personally. We may share this aggregated, statistical information with our partners, sponsors, affiliates, and other third parties.
We may on occasion combine information we receive online with other records to enhance our ability to notify you of our products and services that we think will be of interest to you. If you do not want to receive these notifications please send an e-mail to customerservices@performgroup.com letting us know.
3. COOKIES
From time to time the Websites may place a cookie on your computer. A "cookie" is a small line of code that is stored in your browser when you visit a cookie-enabled website. A cookie allows us to track and keep records on user activity. Most browsers are initially set to accept cookies. If you set your browser to reject cookies, it is possible that some parts of the Websites will not function. Moreover, in order to use the Services, your browser must accept cookies.
4. DISCLOSURE FOR LAW ENFORCEMENT PURPOSES
The Companies reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. The Companies may attempt to obtain the prior consent of the individual before disclosing the Personal Information, but have no obligation to do so.
5. CONTACT AND NOTICES
Although absolute security cannot be guaranteed on the Internet, please be assured that we have in place security measures to protect the confidentiality of your information. We will continue to maintain and improve these measures over time in line with legal and technological developments.
You can contact us at any time at customerservices@performgroup.com to see the personal information we have collected through the Websites that relates to you. To protect your privacy and security we will take reasonable steps to verify your identity before granting access.
If we decide to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose personal information provided to us in ways unrelated to the ones described above without informing you and providing you with an opportunity to opt-out of these unrelated uses.
If you have any questions or comments about this Privacy Policy please feel free to contact us at customerservices@performgroup.com
Registered Office:
Perform Media Services Limited,
Sussex House
Plane Tree Crescent
Feltham
TW13 7HE
Tel: (0)20 3372 0600
Registered No: 3426471
6. PARENTS & GUARDIANS:
These Websites are general audience Websites. We do not knowingly collect and/or share Personal Information from children under the age of thirteen on the Websites. However, your child cannot use some of the interactive features of the Websites without providing Personal Information. We therefore recommend using the Websites with your child if he or she is interested in participating in an interactive feature of the Websites.
If, in the future, the Companies collect Personal Information from children, it will do so in compliance with the Children's Online Privacy Protection Act of 1998
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